Asset West Property Management Ltd - Calgary, Alberta

Kasey M.

Constant staff changes, no call/email returns even when your unit has a sewage back-up and you're trying the investigate if the issue is building or condo. I was also randomly charged a $1000 fee with no explanation or response when i required. Little to no customer service yet they have time (and unit owner condo fee money) to send a photocopied Christmas cards 🙈 Of the condo management companies I have worked with, they are the absolute worst. I strongly recommend doing your research and looking for other options when looking to hire/change management companies.

I V.

On behalf of the board, I would like to extend our deepest gratitude to Asset West Property Management for five years of service and guidance. Their professionalism, expertise, and commitment to us have assisted in ensuring the smooth operation and success of our property.

Throughout the years, AsseWest has consistently provided insightful advice, proactive management, and responsive communication. Their team’s dedication to maintaining high standards and addressing challenges with efficiency and care has been invaluable.

We sincerely appreciate their partnership and look forward to many more years of collaboration

Sincerely,
Ian

Alessandro V.

Estela Aquino in accounting was very responsive and solved an issue for me about how to pay an invoice without getting fees for late payment. I also appreciate Ana Ribeiro as our property manager. I have a peace of mind, as an owner, now that our condo is managed by Asset West.

Shaheen C.

On of the worst company to handle their customers, So rude, no customer service. Worst person Darren, stay away from him. One manager talked to you to waive fine when I explained him the situation and and next manager said he know nothing what previous manager commit you, so don't trust on them, take everything in written. Darren get too rude to me in his office when i asked him to give me other manager contact number so he will explain you but he said he can't and i have to pay fine else they will add collection charges, they never sent me any reminder email that fine is going double up every month, So No response needed from Darren or Asset West company , because you guys are group of liars and again lie here. The initial fine was told that i parked the car and after 1 year of fight you guys said it was tire in your parking which i explained that after i removed the car, someone put the tires there , i can't stay there all day to check if someone will put it there, you could check the cameras but you and board of directors preferred to fine me and add more fine . So plz just Shut-up with your explanation. Branden was agree to take only basic fine, but you and board of directors again change me $650 after 6 month the case was closed with Branden and you never gave me Branden number or board of directors contact to talk them in person. You guys don't even know what was actual issue to fine me. The app you guys use to submit complaint never give you respond promptly.

Jake

I'm a current tenant with Asset West property management company, Brad and his crew are phenomenal , I'm grateful for everything this company has done for me and my little family and continue doing. This company is amazing I really like them .

Jazmin B.

We are new in the country, and some times the languaje barrier plays against you.
The Asset West team was kind and patient with us. From reception to our condominium manager.
We trust Asset West and higly recommend this company.

Axel S.

Asset West has managed my four properties for many years. I live abroad and they have helped me with my taxes always on time.
They are very honest.

Leobardo P.

Thank you for who ever assisted with our water leak emergency. As new owners we didn't know what to do. Thank you for helping us and having the leak fixed. I will call you to arrange the ceiling repairs.