CIE Property Management & Consulting - Milton, Ontario

Pippa C.

As the Board President of a condo corporation, I can say, without hesitation, that CIE is the Management team we have been looking for for many years!! Their business model is, IMO, what makes them unique in today's condo management market. We have a very capable Manager and her equally skillful assistant who manage our building effectively and very efficiently. The communications provided to both owners and the Board is always timely and professional. Their exceptional organizational skills have allowed our Board to feel confident and secure about stepping back from the "micro-managing" that was a requirement with our previous management companies (before CIE, we were with one very large and very well known management company for many years, and then tried a very small "boutique" management company). With their "team approach" CIE offers a myriad of very talented and seasoned staff that can jump in to manage projects (e.g., infrastructure updates/upgrades) and provide their advice and experience as well as (large) project management when necessary. Since we began working with CIE over two years ago, our Board has enjoyed much needed and appreciated "peace of mind". I would highly recommend their services.

shah-bano M.

I recently had the pleasure of working with CIE Property Management, and I must say, my experience has been outstanding. From the moment I reached out to them, their team was professional, responsive, and incredibly helpful. They maintained excellent communication throughout the entire process, always keeping me updated on important details and timelines. Any maintenance issues were addressed promptly, ensuring that my property was always in top condition and tenants were satisfied. Overall, I highly recommend CIE Property Management. They made what could have been a stressful experience into a seamless one. If you're looking for a property management company that delivers results and puts the client first, look no further than CIE!

raphael A. V.

CIE Property Management provides exceptional service with a strong focus on professionalism and efficiency. Their team is responsive, attentive to detail, and always prioritizes the needs of tenants and property owners. Whether handling maintenance requests or managing leasing, they ensure smooth operations and transparent communication. Their dedication to quality and customer satisfaction makes them a reliable choice for anyone seeking property management services. Highly recommended!

Cyrus Y.

CIE has been an amazing property management company to work with, and everyone on the team I've had the pleasure to meet has been very professional and approachable. They are very responsive to the issues that come up in the course of a condo building's day-to-day operation and maintenance; and from what I've seen they are also a great partner to have in fostering a sense of community among the owners and staff of the condominium.

T W.

Awful property management. Slow response times. No communication, unless it's something they need to say but complaints fall on deaf ears. Crazy how fast you reply when it's something like a bad review but if we have plumbing issues or snow removal you guys don't do anything. Massive snow storms and we are trapped in our places because the plow companies can't show up more than once in a day condo fees are used to line your pockets and not to do anything for residents,do better at your jobs

Lakeside L. H. D.

FECAL AND URINE MATTER!!! If I could give CIE Property Management a 0 review, I would! They have proven to be extremely unprofessional, incompetent and very unreliable. I am a Commercial Property Owner in one of the buildings managed by CIE Property Management. To date, I have had 7 leaks from the above unit consisting of FECAL MATTER AND URINE. On January 23, 2025, the 7th leak of feces and urine flooded my store from the ceiling above. It once again, damaged much of my product, supplies and cash register. Not only did I have to clean up this hazardous mess myself, I also had to throw away merchandise, product, supplies and equipment. This is now a matter of health and safety as fecal matter is classified as a biohazard. I finally met the Property Manager, Lisa for the first time on January 24, 2025 despite all the leaks and all the previous unanswered phone calls.

Here are the sequence of recent events. In the afternoon of January 23, 2025, I received an urgent phone call from a staff member that pooh and pee were pouring into my store from above. She frantically tried to cover the cash register and merchandise. I immediately placed a phone call to CIE Property Management. I was greeted by an after hours emergency employee, Sara who assured me she would make a few calls and get back to me. I then called Alex, the maintenance technician on duty but was unable to reach him. I was told he left for home. It was 4pm. Alex finally made it to my store at 6pm and advised that he went to the unit above but the tenant refused him access. Alex advised that a plumber was on its way and a sanitation company would arrive the next day at 7 in the morning. Alex then went home for the night while I waited for the plumber who never showed. The sanitation crew that came the next morning, arrived with a bucket and a mop. They used my cleaning supplies. Finally after reaching out to our Commercial Board of Members for assistance, I was finally able to connect with Lisa, the Property Manager for CIE Property Management. I explained that the first cleaning crew did not come prepared and the cleaning was not sufficient due to the hazardous feces and urine. Lisa arranged for another crew to come in. This time it was a young gentleman with a bucket, mop and a can of Lysol. Lisa then arranged for 3rd crew to come in. They finally arrived late on Friday, January 24th. They did not speak English and I have no idea what they sprayed in my store. When I returned to my store the next morning, I was unable to stay as my eyes were burning and I began to experience heart palpitations. My store remains closed.

I am a small business owner. I have had to incurr all the costs for replacement of damaged product, supplies, new equipment, furniture, lost days of business and cleaning supplies. I can't open my business until this matter is resolved and until it is safe for myself and my staff to be present in my store. CIE Property Management has completely failed to handle and resolve this apalling situation in every way! This is completely unacceptable and it is a serious health and safety violation!

Victoria H.

Not honest or trustworthy! They do not respond to emergency matters efficiently and effectively nor are they truthful when you try to hold them accountable for their incompetence. CIE lacks management skills and integrity!

Derek S.

This place is unprofessional, been having an ongoing issue with them for 7 years now, according to the company, we are private property, so we have to pay for snow removal, fine, can get over that. When bought the house it had a 2car driveway, and these guys assured me there wouldn't be a sidewalk, then they go ahead and put in a sidewalk, eliminating my2 car driveway.. When the paving company hired by these guys came to pave the driveway they broke the water shut off to the house and paved over it, and we pay maintenance fees for this exact reason, but according to this company, there "waiting for the city" to fix it, but they previously said that we are private, not part of township, so basically we're paying for maintenance that they refuse to do, this is an extremely important issue, and I have half a mind to sue these guys over there lack of attention to the issues on the property they "manage" I work hard for my money and I don't want to see it in other people's pockets like this company. Pure fraud, they need to fix the water valve issue, or I'm going to stop paying, simple as that.