2 Percent Realty Edge Sherwood Park - Sherwood Park, Alberta

Jake D.

Terrible customer service, completely incompetent and realtors admittedly worked “very part time.” Do not waste your time and money with this company! You truly get what you pay for!!

I am adding this to shed light on the situation in hopes that other people are not taken advantage of:

Unfortunately my review is quite accurate and truthful.

We engaged your realtor services, and the realtor who showed up (Nicole Mazurak) was unprofessional, slightly rude and admitted to working “very part time”

Now I understand we chose a less expensive option, but I honestly don’t expect such subpar service as I assumed it would be comparable to your full commission counterparts. Boy were we mistaken.

First off she complained about our list price and said that “homeowners always overvalue their home”

That was completely tone deaf and I hope that she doesn’t speak like that to other clients because a home is one’s biggest investment and there are years and years of work that’s put into that kind of money, so to devalue it and almost laugh about what we want for a price (which wasn’t far off of market value).

Secondly, she did not have the capability to install the sign and told us her sign company doesn’t come out to Morinville (although I see sign trucks all the time) So I installed the sign for her (her job not mine).

Thirdly, she told us it would be promoted on socials and her website etc. Nothing was prepped for social media, only the mls listing which was subpar and didn’t properly highlight the home. Her personal website went to a broken link. I also offered her 50+ photos I took of the home including some pretty amazing outdoor pictures, but she wasn’t even interested in seeing them she simply set up her camera in each room while texting and didn’t even take the time to take small items off shelves or move laundry baskets off the floor of our laundry room. You can ask her for the photos.

I had a friend interested in viewing the house, he reached out to her and she told us “she knew it was a fake lead” not sure how she would know. So that left us wondering how many leads she let die.

We listed our home with remax yesterday and we got 2 showings within hours of listing, so goes to show you get what you pay for. All the while my new realtor was fighting with your firm to have the original mls listing removed, completely embarrassing!

There was no written timeline/deadline on the social media posts, so it is assumed immediate just like the mls listing, she did not do it and told us she would “get to it” because she worked “very part time” and had to take care of her kids.

And finally when we confronted her about not being happy with her efforts and told her we no longer wanted her service, we still had to pay $500 for our troubles.

Tell me, do you know of any other occupation where you get paid to not do the job.

eduard F.

I contacted 2% Realty to get a free home evaluation, a Realtor call me back right away and guide me through the process. I told him that I wasn’t ready to sell and I just wanted to know the market value of my property. He was very knowledgeable, efficient and willing to answer all my questions. If I ever sell my house I will contact them. 🤩😎

garry S.

Please dont go with Shaun Johal , the whole organsation is not professional at all, due to there unprfessionalism i have wasted 2 days of my time and would never recommomend working here. He ghosted me and the receptionist yelled at me and hung up 3 times call on me. Please dont sign
them🙏🏻

Cassidi

Pierre Desrochers helped me buy my very first place and was absolutely amazing!! He was so helpful and reassuring and helped clarify every step of the process. I would highly recommend him and 2% realty edge any day! I wanted to look at houses between Christmas and New Years, he was there. I wanted to make an offer on New Year’s Day, he was there. I wanted possession within 2 weeks, he was there! Pierre is the best realtor in the business!

Ash A.

Shaun johal, the realtor you’ve just hired is completely unprofessional, unethical and a liar. He lied to an elderly couple and preyed on their good faith and now has them without a home for two weeks because he selfishly wanted a sale. keeping him as a part of your team will land you in severe legal trouble. Feel free to contact 1% realty and ask them what happened.

luxxy S.

I bought my first ever home with the help of 2 Percent Realty Edge. Well, they found my dream home within the budget I could afford. The agent not only assisted me in finding the home but also helped me throughout the entire journey. I am extremely satisfied with the kinds of services I received from them. I would recommend this agency in buying and selling homes

Bertha L.

Horrible experience with one of their realtors. Never again.

Chelsi