Natural Elements Vacation Rentals - Ucluelet, British Columbia

Vicki Lerch

Amazing! We stayed in the Shore Thing which even had a jacuzzi in the room. There was also a fireplace for those romantic, cozy evenings. The room was clean and the bed was very comfortable. It had a great view of the ocean where we saw lots of activity. The hosts were very informative and gave great recommendations for activities and restaurants. They went over and above in making sure we had everything we needed. I would stay here again without hesitation.

Deb Hillier

This was the perfect get away we needed! And for our anniversary. The Doc Holiday cabin was so cozy and well equipped. It has a private outdoor area with a hot tub overlooking the inlet. The view is spectacular. And, you couldn’t ask for better hosts!

Bart Reynolds

We recently visited the Ridge 211 in Ucluelet. This is our 9th week long stay in the past 6 years in 211. I can honestly say that the facilities are exceptional. The ocean views are stunning, and the condo is always well stocked, clean and services. Brock and Erin are amazing to work with as property managers and booking is always easy. You won’t find a better condo in Ukee!!!
Barry F.

Jen Fuentes Mortgage Broker - DLC Gold Financial Services Mortgage Group

We had an amazing stay in Storm Bay #1 and our friends stayed in Storm Bay #2 right beneath us. Amazing set up, hot tub on the balcony. Large kitchen and living room to accommodate 2 families with 5 children. We rode our bike to town for coffee/hot chocolate and to Little Beach for the kids to explore. Natural Elements was very quick to respond to my questions, and swung by immediately to pick up the extra recycling / garbage I had when I asked where the bins were. Units were sparkling clean. We will return!

Paullyester

We stayed at the West Wind Cottage on Spring Cove which was very clean and spacious with many updated amenities. The hot-tub and BBQ on the deck were a nice addition plus the location to the nearby Wild Pacific Trail was perfect.

The interaction with the staff at Natural Elements was always prompt, kind and professional. We will return hopefully sooner than later and wouldn't hesitate to use their services again.

Connor Fraser

Stayed in the Doc Holiday..We had sand in our bed, and management refused to do anything other then make us change our own bedding. No compensation was offered. And they refuse to call and discuss, after trying to get in contact with them for 4 days, we are done.

I was told they had to speak to the primary booker, but they have not attempted to call or discuss with the booker either. And after many attempts of asking it's obvious it's fruitless.

Wouldn't book again based on response alone. I understand things happen, but for 1300/2 night stay I expect a clean bed.

Also, we were told our cottages are across the street from each other. This is not accurate and the other cottages were a 5 min drive away.

EDIT: just wanted to post some additional thoughts since the owner has responded to my review.

Sir, no one gave you an ultimatum, nor did they threaten to run a smear campaign online against you, that's extremely dramatic. We just asked you to call us, or the original booker and you did neither, so our review reflects the poor customer service. Everyone had a tough covid experience, but that doesn't mean you can ignore people and hope they go away when they have a bad experience with you.

Honestly, your behavior is childish for something so simple. All you had to do was speak with SOMEONE privately on the phone, or even just offer to send someone to clean the bed the day of, instead of 24 hours later. Google won't let me upload the screenshots of our conversation via email, but you are straight up LYING about what happened. You even told us we were trying to "extort" you in your Facebook reviews.

Going to add the photos that I can of the conversation. All of this over some sand in the bed... ridiculous. And you didn't even mention the fact that you are lying a about how close the cottages are together. "Acrossed the street" and 5 mins of driving are not the same thing..

Debbie Foster

Wonderful West Coast experience!! The hosts are such a great bunch of people who go above and beyond to make your stay enjoyable. They are more than happy to share details about local attractions, trails and the best beaches, but the cabin was so clean and cozy we didn't want to leave. We've pre-booked our cabin again for this summer to come back with our kayaks. Likely book a charter with Brock and have a fresh seafood bar-b-q!! Can't Wait!!!

Dianne Olmstead

Beautiful little cabin with everything you need for a visit to the Ucluelet-Tofino region. Close to hiking trails and beaches. Kitchenette allows you to prepare meals, or check out the many restaurants/cafes near by. Highly recommend. Everything is clean and comfortable. Perfect for a couples vacation to this beautiful region of Vancouver Island.