McCay Duff LLP - Ottawa, Ontario

Ryan K.

I sent them an email on June 2, 2025 to the email address posted on their “contact us” page. Now, almost 2 weeks later, nothing.

I also called them that same day, and as I was describing my situation, they said “you emailed us earlier”, so I know they saw it.

Even though their website says they do personal taxes, they were quick to tell me that they only take corporate clients.

When I explained that I actually do own a corporation and own multiple real estate properties, I was then forwarded to someone else, who then in turn forwarded me to someone else again, but I only reached that third person’s voicemail. I left a voicemail but they never got back to me.

I personally agree with the other 1-star review where the review said that communication and/or responsiveness seems to be an issue for them. Not sure how they accumulated so many positive reviews when apparently I’m not the only person encountering this issue.

Mauricio V.

I have been working with McCay Duff since I started my business and they have been exceptional companions in this journey.

Chris and Ryan have gone above and beyond setting me up for success. Their support, attention to detail, and guidance from the first meeting onward, have been instrumental to grow my business. They have always provided timely and effective support as new questions and challenges appeared. They genuinely care about the people they work with.

I am deeply grateful to Chris and Ryan for their excellent work and impact, which has made a huge difference for me.

Dr.Rachel B.

I have been working with with McCay Duff for their advisory services and it’s been an absolute game-changer for my business. It has helped identify key areas for improvement that were not previously recognized. Together, we set clear priorities and developed actionable, detailed plans to address each of them.

The regular meetings and consistent follow up created accountability and also provided motivation to stay on track with goals. This level of ongoing support has ensured that there was follow through on the plans, and the improvements have been tangible. There have been positive changes in the operating systems, overall efficiency, and bottom line.

The collaborative approach and attention to detail from Dianna Larkin at McCay Duff has made all the difference, and I can’t recommend their business advisory services enough for any company looking to improve and grow.

Tamara S.

As a professional bookkeeper with almost a decade of experience working with several accountants and accounting firms, I can honestly say that McCay Duff stands out above the rest. I highly value their team both as collaborators and mentors. They provide exceptional customer service from providing strategic guidance to their clients to answering my questions pertaining to tax returns, year-end preparation and best practices. I have grown immensely as a bookkeeper thanks to their support and encouragement. They have always been there to assist me with a variety of complex situations over the last few years. I trust that both myself and my clients can rely on their expertise and am always met with a smile regardless of how big or small the problem is - they are always willing and happy to help. Highly recommend and cannot thank them enough! Professionally I would not be where I am today without them.

Jessica W.

I can't say enough good things about Dianna! She has truly gone above and beyond, positively impacting not just our business but also our lives as business owners. Dianna took the time to understand our unique challenges and goals.

She helped us identify key areas for improvement and set clear priorities. Dianna didn't just stop there; she worked with us to develop actionable plans and ensured we stayed on track through regular follow-up meetings. Her support has been invaluable in keeping us accountable and motivated. Her expertise and genuine care for her clients shine through in everything she does. If you're looking for someone who truly invests in your success, look no further than Dianna!

Thanks to Dianna, we've been able to focus on our strengths and live more balanced lives with more success and we owe it to you!

Bethany F.

I’ve been working with Dianna Larkin from McCay Duff over the past 6 months, receiving business advisory services and I couldn’t be more grateful for the experience. Dianna has been a constant source of motivation, helping me take bold steps, remaining consistent, and pushing my business toward growth.

What sets Dianna apart is her uplifting and positive energy. She doesn’t just give advice; she truly believes in your potential and helps you see it too. Her innovative ideas and expertise have been instrumental in shaping my approach to business.

Her guidance has definitely made me more confident in taking calculated risks, something that’s vital when you’re running a small business. Every meeting leaves me feeling empowered about my next steps. I highly recommend Dianna for anyone looking for insightful and practical business mentorship. She’s a true asset to any entrepreneur or business owner!

Capital C. V.

McCay Duff has been with us from the initial planning/conceptual stages of our business, through to our successful opening and expansion and continued operations. Karen, Nicole, Mario and their team have been exceptional. Excellent firm and a pleasure to work with.

Ben L.

McCay Duff has been great. As a US citizen living in Canada, my taxes are complex, especially that first year when we moved. But I started with a terrible accountant who partially filed returns with numerous substantial errors. I called McCay Duff in a panic a few weeks before taxes were due, and they were able to calm me down and walk me through undoing the mess from the first accountant. I've gone with them every year since and they been great, both on the actual filings and also on explaining what they are doing and why etc. I've been working with Neil Duncan. Highly recommend.