MetroVan Builders Group - Richmond, British Columbia

Lina

I have never seen trash like this. 1M+ home. Issues from the start. I can literally do a better caulking job with no experience (and I have).

I'll let the photos speak for themselves and the rest of the house is just like this these are just photos from the downstairs guest bathroom.

Trying to message this company and coordinate fixing of anything was not only a pain, but the workers came unprepared and asked to use my own tools to fix the mistakes that they made. Other things weren't fixed at all.

I gave up. Trying to get these guys to perform the job they were hired for is impossible.

They used silicone, caulk and random grout when one of the others was not available. I'll include photos of a single area alongside the shower they installed. You'll see what I mean. And I have HUNDREDS of photos like this from all around the house.

E P.

Awful build at Steller Panorama. Walls are crooked. Nothing is level. Major gaps between the walls and the floors allowing garbage to get in and insects to get through.

Some tiles are chipped. Others are cracked and they thought it was acceptable. Literally everything they've done needs to be redone. Everything they've touched.

They did not cover the floors when they were painting. Paint splatter everywhere. Drywall isnt done properly. Cracked, breaking, peeling.

The quality is so bad it's like somebody's teenage son did it for free. Now it needs to be redone by professionals.

Getting them to actually redo the work properly is impossible. I've had their trades cancel with no notice upwards of 8 times. Then they show up and dont have the equipment they need for work. No shop vacuum. Nothing. They ask to use my personal things. Broom, vacuum, etc.

One guy put on a family members house slippers without asking. I kicked him out after this. This is an awful company to deal with. The house isnt sealed properly and water leaks in front outside near the front door. Anyway, it's all terrible. Theres no redemption here.

Heed the reviews. May the quality of their work and reputation catch up with them.

Manu B.

Absoutely garbage service! No professionalism, false advertising and no regard to customers time. Do not think to purchase a home built by them! They advertise beautiful homes but use the cheapest possible material and labour and then do nothing to help later.

Joseph W.

Great company. They built fantastic town homes with bold and functional design. Homes come with outstanding features like rooftop, HVAC system, on-demand tankless hot water and surprising details like built-in ceiling speakers etc. Ceiling lights are everywhere in living room. They are never mean in using better-than-average construction material like tempered glass railing on balcony and top, truly functional tiles for backyard and rooftops among other many other details that you probably have to expect less from other townhome projects. Also staffers are nice and efficient to work with for new home deficiencies.

V

Build quality is horrendous. Concave and uneven drywall. Nothing is symmetrical. Sealant and caulking is terrible and would have to be redone. Some even stuck on areas that shouldn't even have it. Cheap laminate already chipping in some areas. Baseboard is not flush to floor allowing dirt to get pushed underneath giving it a dirty look. Wall paint is not primed correctly and is starting to crack and chip in some areas. Don't even try to wipe walls with damp cloth the paint will wipe off!! Wherever they attached the light fixtures there is paint residue on then due to shoddy paint job. There is so much more if you look close enough. Do a proper inspection everyone.

Kennedy L.

In my 20 years of real estate experience I have never ever dealt with such an inexperienced company. From initial purchase to delivery it was a horrendous experience, it felt as if this company and the selling company were being run by a bunch of amateurs. During our delivery date we were basically given our keys with no tour no explanation of the unit whatsoever. The main realtors ignored all my calls and communication between the developer and realtor seemed nonexistent. I highly recommend staying away from such companies and instead buying from a reputable company.

Alex S.

This developer is very professional and really cares about their product. They put a lot of high quality finishing and thoughtful design into their projects to create beautifully timeless designs with amongst the best resale values. Highly recommend

dilnoor C.

One of the most professional companies I’ve seen! They have great care in their work and perfect every detail. They tend to go above and beyond for their work with their hard work and determination to satisfy customers.