Focus CRM - Toronto, Ontario

Vaibhav M.

I’ve had the pleasure of working with Lisa for several months, and I can confidently say that she is an expert in her field. Her knowledge of Salesforce implementation is outstanding, and she consistently brings up new great ideas.

Beyond her expertise, Lisa is highly professional, personable, responsive, and genuinely committed to helping us succeed. Her team’s ability to work around the clock ensures seamless execution and support, making the entire experience smooth and efficient.

If you’re looking for a reliable and skilled partner for Salesforce implementation, I highly recommend Lisa and her team.

Jason K.

The team at Focus is amazing! From the initial contact with Lisa, who worked within our budget and needs, to the seamless handoff to Bill and team, our experience has been exceptional. Their expertise with Salesforce implementation and ongoing support has been invaluable, and we’re grateful for their professionalism and dedication every step of the way. Highly recommend!

Michael G.

We recently partnered with Focus for custom configuration work in our Salesforce instance, and I must say, they have been nothing short of exceptional. Their team is incredibly friendly, making every interaction a pleasant and positive experience. What truly sets them apart, however, is their efficiency and expertise. They were quick to understand our specific needs and challenges, delivering solutions that not only met but exceeded our expectations.

Working with Focus has been an absolute breeze. Their ability to seamlessly integrate with our processes, coupled with their prompt and effective communication, made the entire project run smoothly. The quality of their work is outstanding, and their dedication to ensuring client satisfaction is commendable.

I highly recommend Focus to anyone looking for top-notch Salesforce configuration services. We're looking forward to continuing our collaboration with them.

Nadia S.

The team at Focus CRM is absolutely outstanding! Bill, Niraj and Sujeet are incredibly responsive and consistently go above and beyond to help bring our ideas to life in Salesforce. Their expertise and dedication make working with them a pleasure!

Nicole L.

We have worked with Bill and the team at Focus since 2020. They have proven to be a top-notch Salesforce partner and have also distinguished themselves by their unique ability to be personable, which can be difficult to find in a technology partner. Paired with their extensive technical and software knowledge, they communicate in an approachable and relaxed manner, making the intricacies of technology easily understandable.

When we have proposed new ideas for our Salesforce environment, they have executed them efficiently and maintained an awareness of our individual preferences and working style. They have prioritized customer satisfaction by providing training our staff upon request. This personalized approach has empowered us to handle numerous simpler tasks independently, fostering self-sufficiency. They are also incredibly responsive and have been able to resolve most issues as they arise.

We genuinely appreciate the work the team at Focus has done for us so far. We would recommend them as an implementation and operations partner.

Marco

Excellent CRM solution! Focus CRM provide the platform that is intuitive and easy to use, helping our team stay organized and efficient. The customer support is outstanding—responsive and always willing to help with any issues. Highly recommend Focus CRM for businesses looking to increase sales, streamline their processes and improve client relationships. Highly recommend!

Thomas K.

We partnered with Lisa and her team to revamp our Salesforce setup, and the results have been transformative. Initially, another partner set up our system, but we struggled with adoption and usage. At a crossroads, we brought in Focus CRM and they were truly a godsend!

Their expertise in Salesforce administration and Sales Process Consulting was key. They identified where our original setup didn’t align with our sales process and guided us through the necessary corrections. The training they provided empowered our team to use Salesforce effectively.

They also streamlined our workflows by eliminating redundant tasks and automating processes, significantly boosting productivity. Moreover, their insights and robust reporting capabilities have been invaluable, turning our Salesforce data into actionable business intelligence.

Working with Lisa & Adam has been a game changer. Their professionalism, deep understanding of Salesforce, and dedication to client success make them an exceptional partner. We highly recommend them to anyone looking to optimize their Salesforce investment or thinking of implementing salesforce to have them assist you from the beginning.

Pam D.

Working with FOCUS CRM has been an absolute game-changer for our business, and I can't say enough good things about the experience. From the very beginning, the team at FOCUS CRM impressed us with their deep understanding of our needs and their commitment to helping us streamline our operations. But what truly made the difference was working with Danielle.

Danielle is exceptional in every sense of the word. Her knowledge of the CRM system is unparalleled, and she has an incredible knack for translating complex concepts into actionable strategies that truly work. She took the time to understand our unique challenges and was always there to offer insightful solutions and support whenever we needed it.

Her responsiveness, professionalism, and genuine care for our success set her apart. Danielle made what could have been a daunting transition smooth and stress-free. Our check-ins set us up for success and the opportunity to implement what we have discussed. Thanks to her and the entire FOCUS CRM team, our processes are more efficient than ever, and we're seeing real results in our business growth.

If you're looking for a CRM solution and want to work with someone who truly has your best interests at heart, I highly recommend FOCUS CRM and Danielle. They're simply the best!