ICC Property Management Ltd - Toronto, Ontario

Marija S.

The worst property management company!! Zero accountability, zero communication, absolutely no urgency to get anything fixed in a building that’s two years old. Our AC unit keeps breaking and it always happens during the heat waves, keep in mind they knew about the problem last summer and they’re just looking into fixing it now….in the middle of July!! Absolutely shameful to keep a brand new building in such conditions. Not to mention we’re on our third property manager in less than a year. Do yourself a favour and avoid living in any property “managed” by these folks.

Yiran Z.

Uncommunicative. Unresponsive. Unprofessional.

I have the “pleasure” of living in one of ICC managed properties in Oakville. ICC Property Management has been completely absent when it comes to addressing resident concerns. I’ve submitted multiple formal complaints to the property manager about persistent late-night noise from neighboring units, but not a single one was acknowledged. The property is poorly maintained: common areas are dirty, landscaping is neglected, and communication is close nonexistent. They’ll send you cliche holiday messages but ignore your legit complaints.

As a paying resident, I expected at least basic accountability. Instead, I’ve been met with silence. Avoid this company if you value service, respect, or peace of mind.

송주영

I can only speak about experience with Leona. I think it is hard to satisfy everyone all the time but Leona has been a great manager in our condo townhouse for the past years. She always keeps us updated about the condo townhouse and she is so easy to reach out and quick to get back to me all the time. She cares about issues that owners are dealing with and does her best to make arrangement to help us out!

Jason P.

The worst company I have ever dealt with. Our roof has been damaged from a water leak for over 6 months and no repairs have been made. Our door lock has been broken for over a month. They don’t respond to emails, never pick up the phone and use shady and unreliable contractors.

Roof had a leak over a year ago and was repaired. It was done poorly and the same problem occurred again.

Property manager Mustafa Nanji called me yelling at me. He takes no accountability and doesn’t care to service his properties adequately.

Kala C.

Dangerous and reckless property management company with little to no regard for their residents’ safety.

Following repeated attempts to contact the head office regarding serious safety concerns at one of their properties, all contact attempts went ignored. Despite escalations, follow-up emails, voicemails, and even contacting the emergency line, ICC Property Management has made it abundantly clear that they have a concerning lack of care for the safety of the residents living at their properties.

William H.

Just finished up a project at 80 and 100 yorkville, Jennifer, Andreia and there team of security guards were all amazing.

D L.

Our dealings with ICC has been so far so good. Professional and act with sense of urgency. I’d recommend

Douglas D.

I am so grateful for ICC's excellent service. Their attention to detail is truly impressive!