AC&D Insurance Services - Prince Rupert - Prince Rupert, British Columbia

AC&D Insurance Services - Prince Rupert: une agence d'assurance de confiance

Si vous êtes à la recherche d'une agence d'assurance fiable et réputée dans la région de Prince Rupert, BC, au Canada, ne cherchez pas plus loin que AC&D Insurance Services. Cette agence, située à l'adresse 500 2 Ave W, Prince Rupert, BC V8J 3T6, Canada, est facilement accessible en fauteuil roulant et dispose d'un parking réservé à cet effet. Vous pouvez les contacter par téléphone en composant le 2506249185.

Spécialisée dans les assurances, l'agence AC&D Insurance Services propose une large gamme de produits et de services pour répondre à tous vos besoins en matière de protection et de sécurité financière. Que vous cherchiez une assurance automobile, habitation, entreprise ou autre, vous trouverez ce qu'il vous faut auprès de cette compagnie d'assurance de confiance.

En effet, avec plus de 37 avis sur Google My Business, AC&D Insurance Services bénéficie d'une réputation solide auprès de sa clientèle. L'avis moyen de 3,1/5 témoigne de la qualité des services proposés et de l'engagement de l'équipe à satisfaire les besoins de ses clients.

Si vous hésitez encore à faire appel à AC&D Insurance Services, voici quelques raisons qui pourraient vous convaincre :

Une équipe expérimentée et compétente : les agents d'assurance de AC&D Insurance Services sont formés et qualifiés pour vous offrir les meilleurs conseils et solutions en matière d'assurance.
Des produits et services adaptés à vos besoins : AC&D Insurance Services propose une large gamme de produits et de services pour répondre à tous vos besoins en matière de protection et de sécurité financière.
Un service personnalisé et attentionné : l'équipe de AC&D Insurance Services est à votre écoute pour comprendre vos besoins et vous proposer des solutions sur mesure.
Une agence accessible et pratique : située en plein cœur de Prince Rupert, l'agence AC&D Insurance Services est facilement accessible en fauteuil roulant et dispose d'un parking réservé à cet effet.

Avis de AC&D Insurance Services - Prince Rupert

Justin Sampson

5/5

Came in just before close, and the service from Dean was amazing!! I was with some people from Terrace who needed insurance that night to get home after a new car purchase. Not only did the business stay open past close to accommodate, he was patient and excellent at explaining the insurance information to the two elders. Made their night! Thank you Dean for the excellent experience!

Jill Milnes

1/5

Dealt with them for 20 years and last years renewal I didn't get my poilicy copies or my preauthorized debit schedule. Phone to ask for them to be sent and a month later had to ask again. Sent an emailed letter stating to stop acting on our behalf and surprise surprise got a renewal package last week and the insurer took money out of our account. I contacted the insurer directly with the email I sent 6 months prior and got a prompt cancellation and refund. I asked AC&D manager for a written apology and, just like my letter, have been ignored.

Gerald Watts

1/5

I went in the office in Prince Rupert with my mom. She was concerned how she may be treated. When we walked in 2 agents and manager Dean ran to the back for a quick huddle. The manager Dean, don't know his last name. Had approached us, with hands on his hips (confrontational stance, aggressive stance) being native he figured we would bow to his aggression. So what happened, when Dean started to get aggressive. I had comment that according to group the governs them, he can not deny insurance. He says I can do whatever I want. And the then snaps insurances papers back to mom and says " go elsewhere" and he called mall security.
She did and a lot cheaper.
I did get a call from Deans supervisor Kelly RE: said issue. He questions me on what happened, we had discussed what had transpired. Then he mentions an issue what had happened with previous manager between myself and her ,several years earlier, I had lodged a complaint to the governmental regulators due to her divulging information RE: moms account. Kelly was questioning previous issue RE: complaint. Albeit, it took me a long time to connect with him. No matter which office I had called for AC and D. To find a person I can lodge a formal complaint .Kelly had told me to stop contacting various offices to get a hold of him.
So in short, it's my believe Kelly knows the issue in Prince Rupert. Refuses to act upon it, perhaps because Dean prevents claims. Due to him being arrogant and talking down to clients which is condon by the Head Office of AC and D

Jennifer Racy

1/5

horrible customer service, tried kicking me out before they were closing apparently because she couldn’t be in the store by herself. this was 30-40 minutes before the store was suppose to shut down. she was giving attitude because i came in 45 mins before they were closing and they were hoping to close by 430 instead of 5. she was inconsistent with her knowledge, giving
me mixed answers but in the end; she definitely did not co operate or make anything easy. i’m specifically talking about anne. there was a previous lady who was much easier to work with but i haven’t seen her this year.

Hilal El-Bissar

5/5

These guys really go above and beyond to find me the best setup for my business and home insurance needs. It's always awesome to deal with them. If you want a friendly and professional al service, they are the guys to go to.

Jocelyn Wood

2/5

Anthony is amazing. Best agent there! The one lady there is rude and didn’t have very good customer service. When it was brought up that she had made a mistake she told us that she was calling security and asking us to leave. Because she made a mistake and wouldn’t own up to it… but I highly recommend dealing with Anthony!!!

Darryl Anderson

5/5

Allie is a dream to work with, I keep going back because she is so helpful. Both in person and via email when we had to do things that way. Friendly and efficient.

samantha mclean

1/5

worst experience possible at this place trying to buy insurance for a new vehicle that I had purchased. I had all of the necessary paper work with me. The lady from the dealership company who was going to insure my trade in and drive it back to the dealership, who is obviously authorized to sign on behalf of the company, as they gave her a brand new truck to drive to prince rupert. The smaller asian starts dealing with the lady from the dealership, she starts telling her that she cannot finish the transaction without proof from the company that she is authorized to sign for insurance, which would have been an easy fax, the lady tells her she has been doing this job many years and has never needed papers to do so. Insurance lady starts raising her voice at the woman and started yelling that she will not finish the transaction. Meanwhile for my insurance on my new vehicle I had everything I needed. I asked her to calm down and stop raising her voice because I had my one year old in my arms the whole time she then throws all the papers across her desk and says im not serving you go somewhere else. I was absolutely disgusted and appalled with this type of behaviour and what an embarrassing display to show out of towners how we deal with costumers. My insurance for my new vehicle and the other transaction were completely different things and she did not have to throw my papers at me across her desk. I then called the office and asked for the ladies name and head office phone number and the lady with the short grey curly hair refused to give me any information and hung up on me. We then went over to northern savings and were treated with dignity and respect and insured both vehicles no questions asked. Never again going to Archibald in prince rupert