BC Underground Inc Septic and Excavation - Victoria, British Columbia

Joanie P.

BC Underground just finished installing a complete septic system at our property. We were impressed with their depth of knowledge during the initial design process with current codes, potential options, and costs extremely well explained. The field install was completed ahead of schedule but during the excavation for the tanks, unforeseen challenges arose with the underground topography. That’s when the team’s considerable experience, wide connections in the industry, and integrity became evident. They worked together to generate ideas and developed effective and compliant solutions to accommodate the safe placement of each of the tanks. They even worked through their weekend to complete the required adjustments themselves and to be able to get the system up and running as soon as possible. Throughout the job their professionalism was evident, with an organized and safe work site maintained, and required materials ordered well in advance so that work progressed smoothly. Daily communication was excellent with constant progress updates. The client service offered at each stage was outstanding. All our questions were thoroughly answered and our knowledge about our entire septic system and how to keep it working effectively have increased. We are extremely satisfied with the finished job and offer BC Underground a highly deserved and resounding recommendation. If you require an inspection, repairs, or a new system design, this is the company to contact.

Stephen B.

We had BC Underground replace our aging septic system. Our lot is quite tricky with challenging soil conditions and limited access, but Marek and team were flexible and creative to get us a system that will last this house another 40 years. Marek was great at keeping us updated on the work's progress and answered all of our questions to keep us well informed. My only suggestion would be, if you have any plants and bushes that you are concerned about, take care to move them prior to the work starting. It was surprising for us how extensive the 'work site' became and we lost some mature trees and bushes that we'd love to have kept.

Peter F.

The team at BC Underground really did a great job for me and my family with the replacement of an old failing 42-year old septic system with a brand new code-compliant and efficient septic system in the Langford area.

Having never dealt with septic systems before, I appreciated them coming by to walk through and discuss the steps of the construction project in detail, so that I understood what was going to happen. This really helped me comprehend the scope of the construction, and also helped me understand what things I could do in the yard to prepare it so that the machinery had the necessary space to move around. In my case, the old tank was in a very tight spot between the house, which is built on a concrete slab, a permanent shed sitting on a concrete pad, a 6-foot fence, and a patio that had a 2000 lb pergola installed on it. There was very little space to excavate around the old tank, and to prepare the new larger hole for the new larger tank. The guys at BC Underground assisted with my yard preparation before the construction even began, by bringing in an excavator early to move the very heavy (and expensive!) cedar pergola, as well as a children's playhouse, safely out of the way of the construction area.

After the construction was finished (only 5 days!), I was happy to find that the interlocking brick patio that the excavator was operating on was in great shape, and the cedar pergola was put back into place undamaged.

I'm an engineer and, looking back at how this project progressed, I think there are a number of key things that made this project successful: getting all the right components sourced and purchased before construction started, careful planning to ensure access and constructability, quick mobilization, bringing in the proper equipment (and team) to do the job, cautious excavation near building foundations, careful demolition and removal of the old concrete tank, diligent preparation of the ground for the new tanks, and proper timing of dump trucks to haul away waste and bring in new topsoil. I also have to give kudos to the excavator operator, who I'm sure could thread a needle with that machine! And also a big thank-you to the crane operator who somehow was able to squeeze the two new concrete tanks between some tall pine trees in my backyard and place them exactly where they needed to be for the new installation.

It's been only 9 days since the construction was completed and the BC Underground crew spread new topsoil in my backyard, and I already have green grass shoots coming up after seeding. It's impressive how quickly this type of project can come together, and your yard gets back to normal when you get a good team working for you.

Lisa F.

We recently had our 45 year old septic system assessed, and (no surprise) subsequently redesigned and replaced by Marek with BC Underground. What could have been a very stressful and disruptive process was smooth and dare I say, enjoyable. Marek talked us through each step, was infinitely patient with our questions, showed up when he said he would, did exactly what he said he would, and was a great conversationalist with a terrific sense of humour to boot. His excavator partner, Kevin, was equally as hard working, dependable and pleasant to interact with. Full marks for a job well done!

The C.

Having run into issues with our 40+ year old septic system, we needed someone who actually knew what they were doing. Especially as our small garden was on more than one level, with very challenging access and spatial constraints. Marek, of BC Underground, surpassed our expectations through his flexible, friendly, and incredibly experienced approach; creating for us, an upgraded system that was perfect. Marek carefully explained how each step would work, going through the timetable with us, to provide details and progress updates each step of the way, which completely alleviated any concerns or worries we may have had. Often Marek would anticipate things before we could ask, and no matter how busy he was, he always made time to explain things fully without us ever feeling rushed. He undoubtedly brings with him a wealth of extensive knowledge and capability that generates enormous confidence in his abilities and expertise, which is exactly what you want with a project like this. He was on time, and did everything he said he would to accommodate us; causing us as minimal disruption as possible. The quote he provided was fixed and fair, and despite unanticipated difficulties, he stuck to that price. The work that BC Underground undertook for us was really quite extensive and geographically taxing, yet Marek and Kevin worked ceaselessly to ensure every little detail was done right, every step of the way. The materials and products they installed were of the highest quality engineering throughout the build, which definitely adds the kind of confidence you want; a system built to last, with exception reliability, and endurance. What more could you ask for. Great job guys!

Ryan W.

Marek at BC Underground is probably the most knowledgeable person I've ever met concerning septic design and installation. He did a septic inspection for us on a home we planned to purchase on one of the gulf islands and I learned so much from him during that process. He is transparent, honest, fair, and very generous with his time and wisdom. He really goes above and beyond. If I needed a new septic system he would absolutely be the person I turn to for it. A true expert and professional!

djina A.

I had BC Underground inspect the septic system of a place I was looking to buy (and eventually did buy). Marek was incredibly informative (if not a little intimidating) and you can tell he is very professional and passionate about what he does. I feel very comfortable with the level of expertise that went in to evaluating my system. I would use BC Underground again without reservation for any future septic needs.

Erin V.

We had the pleasure of working with BC Underground Inc for the design and installation of a septic system for our home and RV site in Vernon, BC. From start to finish, the BC Underground team was exceptional. The team was not only fair and honest but went above and beyond to help us navigate the complex permitting process. The team's expertise and dedication made the whole experience smooth and stress-free. BC Underground Inc's commitment to customer satisfaction is evident in their work. I highly recommend BC Underground to anyone in need of septic system services.