Buttonwood Property Management - Toronto, Ontario

A&B

I discovered Buttonwood (Sabine) during the height of the pandemic, when finding a tenant was incredibly tough. From day one, I was impressed by her efficiency and professionalism—she quickly secured a great tenant in no time. Since then, Sabine has helped me rent out two properties, sell a condo, and purchase a semi-detached home. Her work ethic, integrity, and dedication are unmatched.

Sabine is not only an exceptional agent but also a genuinely kind and personable person. Her honest advice throughout my buying and selling journeys has been invaluable. I always trust Buttonwood with managing my properties—any maintenance issues are handled smoothly through their reliable network, always at fair prices.

Most recently, Sabine guided us through the purchase of our new home with the same care and attention as if it were her own. She consistently prioritized our best interests and provided thoughtful, honest feedback. I couldn’t ask for a better agent—Sabine and her team are truly the best.

Robert L.

The team at Buttonwood Properties have been exceptional. Their it infrastructure for reporting and solving any issues that come up is fantastic. I couldn't recommend them highly enough.

Zhe W.

Buttonwood Property Management truly excels at maintaining great trade relationships, responding promptly to both owners and tenants, and fostering clear communication between all parties. Many thanks to the entire team's outstanding service and their commitment to professionalism. Special thanks to Rebecca, Sabine, Walid, Muhammad, Melanie and Victor. We highly recommend this company to all landlords to manage properties professionally in Ontario.

erva H. Y.

Having never had a negative experience with any landlord or real estate agent before, I can confidently say that the worst experience we’ve ever had was with Buttonwood Property.

After assuring us that all essential maintenance work in the rental property had been completed and giving us the green light to move in, the ceiling collapsed just five days after we moved in—while our one-year-old baby was playing in the living room.

For the first 15 days, we couldn’t use any of the home’s electronic appliances. Cooking a meal was a luxury. On top of all this, their absurd responses, like “try plugging and unplugging it, maybe it will work,” were completely unacceptable. They even claimed that the collapsed ceiling was due to “wear and tear” caused by us—until the ceilings of the other floors also started leaking in the following weeks, at which point they finally decided to take partial responsibility.

When we wanted to terminate the lease and move out, despite never missing a single rent payment regardless of all the problems we faced, they not only kept our rent but also attempted to hold us accountable for the remaining months. I will never forget how they tried to accuse us over the phone, assuming we didn’t know our rights.

This was by far the worst experience I have ever had. This company consists of people who fail to do their job properly, focusing solely on pleasing the property owner—yet even in that regard, they are clearly inadequate in the long run. I sincerely hope no one else has to go through this experience.

Jade L. H.

As several other reviews here show, the management services and support provided by the team at Buttonwood over the last 3 years has been fantastic. There are very few service providers these days that adhere to or exceed expected service standards, and Buttonwood is exemplary.

Joanna R.

Rebecca is a great property manager and we really appreciate working with her. Amazing service received to resolve our maintenance requests. Would definitely recommend working with Team Buttonwood for all your property management needs.

Keka D.

Buttonwood Property Management is in a class of its own. They are meticulous, efficient, quick to respond, communicative, responsible, and full of integrity.

I would highly recommend them in a heartbeat (as in, don't give it a second thought - they are absolutely the best in the industry)!

They took all my stresses away as a first-time landlord, and the value I've received from their deep expertise has been immeasurable (from finding and placing high quality tenants, to advising on legal obligations and processes, to sourcing trusted partners for home repairs, and liaising with the condo board, etc.). They take care of every last detail for me and my tenant, so I don't have to worry about a thing. I can just look forward to a cheque being deposited into my account every month.

They've also proactively advised me on blind spots that I wouldn't have even known to ask for (e.g. understanding the nuances of insurance coverage, to make sure I am fully protected, etc.). They treat their work as if they are caring for their own unit.

I've since recommended Buttonwood to my family and friends, and they've been thrilled with this team's service too.

I am really grateful I found this company for my rental unit. Hiring Buttonwood is the best decision I made on my real estate investing journey!

Denise R.

As a renter, I've been dealing with Buttonwood for 5 years. It's my first time renting in 25 years, I sold my house to downsize. Every interaction I have with Buttonwood is smooth and professional, yet they treat me with kindness and with a personal touch that I really appreciate. They're quick to fix problems no matter how small. Love this team!