Chasers Bottle Depot - Vernon, British Columbia

Bernard L.

A great place to take the returns! I'm somewhat mobility hindered, and the staff are always so friendly and eager to help out! And lots of then, so you don't have to wait long to get someone to get your refund. A-1!

Caitlin M.

Usually good but I always pre count , but today they conned me. Not impressed. Never seen this staff either. The one guy was incredibly annoying.

Byron S.

Some days good some days bad 👎 it a busy place...some days the don't count everything then get mad when questioned on the matter... kinda feeling ripped off by these guys not going there anymore 😕 🙃 go to other bottle depot and don't get ripped off

Ernie P.

Very awesome environment, staff are very cool as well and well kept place

J 5.

Great workers but gotta separate your own bottles . Etc

cameron S.

Pre counted over 9 bags in 125 can increments , plus about 30 wine bottles, and a construction bag of plastic. Th3y claimed they only do estimates and each bag only had 75 in each one. So we spent the time to re sort it there. Turns out either the manager is awful at math, or just greedy as for over 1300 cans we got schemed and paid 106. The other employees seemed awkward and polite trying to make him not be rude and mad. We asked for a receipt of course because the amount he counted was over 30 off. When my girlfriend got the receipt the manager took it on himself to talk down and mansplain why that's basically how it is, says some arbitrary numbers, tells her it's because she's from alberta and that prices are different. Guys a class act scam artist. As a part of a rather large organization that ends up coming across 10s of thousands of cans per summer, words gonna be out to avoid this return depot. Spineless, rude, greedy, slimey greasy manager. The staff other than him are all absolutely lovely though!

Ryan

This was our go to spot for the past twenty years. Unfortunately we can no longer support them upon learning of the owner's immoral shortcomings. For more information you can do a quick Google search. Absolutely sickening.

Brook D.

Count your blessings, Vernon; Chasers is AWESOME!!!! These are real men who put their heart where their work is; steward the environment uprightly, and do REAL customer service. I didn't know how good i had it living in vernon until I moved to summerland / penticton. At our local bottle depots, they only give 8 cents per beer can/bottle. The owner, James, blames the government. They also won't take weathered or crushed cans like those i collect on the side of the road.

Consumers pay 10 cents and are lawfully entitled to get it back. The ‘Environmental Management Act’ covers Return-It, and Encorp Pacific in cunningly crafted legalese. They reject responsibility, and are ignorant of whose duty it is to implement the Act. They direct us to BRCC and the BDL, who are readily irritated, offended, and aggressive when asked questions. Our Environment Services Coordinator is helpless and uninformed. The ‘Deputy Minister of Environment and Climate Change Strategy’ is wholly unresponsive and unavailable. The government is shirking responsibility for enforcing proper stewardship.

Thus, beyond the almighty dollar, canada's government is utterly unaccountable to protect the environment. The current situation facilitates and foments horribly unhealthy, abusive customer service and customer relations. It is a blight upon the atmosphere of the local community. We, as canadians and earth’s citizens, say we are 'evolving' morally, but we behave as boastful brats who enshrine our moral integrity behind an impenetrable bureaucratic barrier to preserve our worship of the precious ‘holy’ bottom line; the buck.