Clarion Pointe Rimbey (Formerly known as Rimbey Ridge Hotel & Suites) - Rimbey, Alberta

Adam

Stayed at this Hotel for Work Related Lodging for almost 2 months straight. The rooms were hardly ever cleaned because of their policy of house cleaning every 3 days. I requested it being done almost every day but it was not.

I’d be lucky to have it done every 4 days. The “Please Make-up room sign was hung every day on the door”. In the response below from management, it said otherwise, which is a complete lie.

The front desk staff were polite and respectful. There was nothing they could do as this is a management issue. When the nightly price doesn’t change, I expect all the amenities and cleaning schedule not to change either.

Breakfast doesn’t change either. It’s the same every day. For someone staying for long periods, it would be nice if they changed it up a little. For someone staying for a weekend, breakfast is not bad but not as good as some other hotels like the Best Western.

I won’t stay at this hotel again unless I have to and there is no other option. The guy on the phone today was very short and rude when I asked for my Choice Privilege Rewards Membership number.

Shelby R.

We loved our stay at the Rimbey Ridge hotel. It was clean, quiet and the breakfast was very good! Nadine the manager was a wonderful and kind lady to deal with and went above & beyond for us! we would absolutely stay again whenever we are out that way!

Ali G.

We travel often and this was one of the best hotels we’ve stayed at. The rooms were clean, comfortable and quiet. We loved the convenience of the “motel” doors out into the parking lot. The pool was warm enough and the hot tub was actually hot. The staff were friendly and accommodating. The breakfast was delicious. Couldn’t ask for anything else! 10/10 recommend.

Joel T.

Always stay here when I am working out of town. Staff always goes above and beyond. Amy, Riley and Stacey have always been fantastic and helped me out when needed. Will continue staying here! Recommend this hotel for anyone in or around Rimbey!

Courtney J.

I want to mention an employee who works here. Her name is Nadine. Back story. We arrived in Rimby for our son’s wedding. So we had booked several rooms as well as a jacuzzi suite. We have two irritating but manageable issues so we figured at checkout we would deal with it after the wedding. Upon check out we were met with a very pleasant and professional lady named Nadine. We expressed our issues and without hesitation she apologized as if she was the sole reason for the issue. We were not expecting that. Than she went beyond to adjust the pricing as well as gave a small gift basket and than Thanked US for bringing the issues to her. This lady should be recognized for her excellent customer service and dedication to her work. Thank you again for a great end to the stay!

Brad W.

Great place! Good service! Pool / Hottub water slide. Continental breakfast!
Rooms were quiet! Bed was very comfortable! I had a cooking room and it had what I needed. Things that worked!

Arlea E.

Staff were very kind, very helpful, very knowledgeable and accommodating. Room was clean and comfortable. We will definitely return. Thank you

Nathan

So far great all around experience friendly staff and clean rooms