Conteneurs Rouville - Location de conteneurs et centre de tri - Chambly, Québec

Jean-François B.

Des frais abusifs... 400$ pour une demi tonne de matériaux de construction. Ils mentionnent leur frais minimum seulement après avoir décharger. Oui il y a une pancarte mais il serait favorable de l'expliquer dès le début et de s'assurer que la consigne est bien comprise. Je suis très déçu du service.

David D.

Ce faut dire 4 tonnes serait assez ou un peu plus en general pour le type de travaux... et se faire dire tu as le presque le double rendu au paiement.
Rendu la dite rien comme recommendation.
Rien a faire comprendre quand tu demande explication sauf, on a deja ta carte de credit donc paie

Simon D.

Ils ne sont pas honnêtes. Ils prennent sur votre carte de crédit plus que l'estimé qu'ils vous donnent. Si vous les appelez ils promettent un crédit. Nous avions droit a une tonne. Nous avons jeter une demi tonne bien compté. Au lieu de recevoir le crédit, ils envoient une deuxième facture pour du poid aditionnelle, le conteneur etait plein d'eau de pluie.
Ils ont perdu ma clientèle.

Mike M. (. C.

Belle place a ne jamais aller si vous avez toute votre tete! Personnel avec un manque eternel de gros bon sens. Pathetique en *@%#$^

daniel P.

Très bon service

Chris

Hired this service to remove renovation waste, 135$ initial fee includes 2 cubic yards and 25$ per additional cubic yard. Lady on phone advised 2 guys would come, as it was large heavy construction materials. Next day they show up but only 1 guy!! So I had about 4 cubic yards and was charged 2 additional (fair). Now..the bad thing was, I had to help the guy fill the truck as no way he could of filled it on his own...i did their online chat to complain and no reply! Absolutely pathetic! The least they can do is offer a partial refund, i also have back problems, which is the point in using a company like this...unacceptable.

*Update*
Upon calling them they rectified the issue. Thanks

Karkisar H.

Unprofessional (rude) customer service and very loose delivery times. Details below.

I've ordered a 40 yard container from this company. I was dealing with a person named Mira Milo.
She accepted my payment, sent me a receipt over the email. There was no confirmation of delivery date. So I emailed her, asking to confirm that container will be there on a date we agreed on. Mira Milo, apparently Harward school of PR postdoc, started her reply to me with words "Like I said", even though she didn't say anything on a subject before. She then called me and told that they cannot confirm the date - because "things can happen" Road closures, earthquakes... I needed container on June 15th. She said, it could arrive on 16th, 17th... and she kept counting to 20 where I stopped her and said - this is not acceptable. I only have a week to finish the job. I can't wait 6 days for the container. She was very irritated and told me - I can cancel. So I cancelled. She gave me no receipt for cancellation. One week later the charge was still there, on my card, so I called her again. This time she was even more irritated and asked me not to call anymore. Three weeks now and still no refund. I've filed a dispute already. Not a pleasant experience.

Olivier M.

Fees not transparent, they charge more than you expect allegedly based on weight even if the container was just over half full.