Essence Cabinets and Closets Inc - Edmonton, Alberta

Heather L.

We have used Essence for both our mud room overhaul and a complete kitchen makeover. The experience was smooth and we absolutely love how both projects turned out. The team at Essence was professional and extremely helpful. They guided us from start to finish with both of our projects and made sure that we got exactly what we wanted. They took the time to make sure the projects were done correctly. We are very pleased with our experience and highly recommend.

Jennifer S.

I had gone to visit Essence cabinets at the suggestion of a friend, as we were looking for some cabinetry for our basement. Stephen was extremely accommodating and patient as we worked through a design that was suited to our needs. The cabinets turned out great and the installation was smooth. The matching media unit is also fantastic. I would highly recommend them!

steve A.

The GM and staff here were excellent. No one else was able to take on our small job without charging us a fortune. They were able
To beat the next price by %200 and the color matching was almost perfect. Our experience was excellent and ggeybhave gained a life long customer.

Rob B.

Truly fantastic company to work with! Can't say enough about the quality products, communication and high level of customer service from the entire team at Essence Cabinets. 5 out of 5 for sure!

Kristina B.

Poor communication both in terms of customer service with clients and within their own company. Have been waiting months to have drawers they custom built and installed fixed. They sent a service technician out who looked at it, determined the drawers were installed incorrectly and needed different hardware for the soft close system. Months later, after repeatedly having to reach out to customer service for updates, they finally confirm they have the new hardware. Tech arrives and apparently is confused why he's there; he has no hardware with him, and it is as if he is looking at the cabinets for the first time trying to figure out the problem. Clearly, the first tech who was here months earlier didn't communicate his findings or they didn't log the issue properly. So here we are 9 months after taking possession of the house and still waiting for them to fix their mistakes. They seem to be more interested in looking after new projects than taking care of the customer when there is fault found in their work.

Diane G. (.

I had emailed them and they had gotten back to me the next day to set up an appt 2 days later. My project needed to be expedited within 3-5 weeks.
Even though they are quite busy they were willing to take on the project

I was very impressed by Donald the manager as he was very creative and helpful and guided me through the process. The customer service is amazing.
The quality of the product is amazing too

Highly recommend and very happy with my selections

Melissa D.

Amazing customer service!! I was needing some cabinet drawer edging and touch up paint for our cabinets and Veena was so friendly and quick to reply. Our cabinet color was discontinued but she was still able to find exactly what we needed. The staff in the office and warehouse are so accommodating and just so friendly. They definitely went above and beyond and I’m so appreciative. Thank you so much Essence-Cabinets!!

Travis B.

Wow! What service! What knowledge! I went to order a set of cabinets for a kitchen. I spoke to Stephen, he understood the construction and layout details, lead me through some of the "pitfalls" of the designs that i had overlooked and helped me come up with plan that worked perfectly. They make the cabinets locally and their facility is state of the art. They had the cabinets ready for delivery in a few short weeks. They delivered them ASSEMBLED, which made them so much easier to install.
Thanks SO much Stephen! You and your team are amazing!