House of Rosie - Calgary, Alberta

Colton R.

Not a good property management company. Many requests or complaints would simply go unanswered, they start strong, and then completely stop providing good service after that.

The building we worked in had massive heat issues (both hot and cold) which were never addressed, other tenants constantly invading the 3rd/4th floors where our office was, and tours happening to show the space off during working hours.

Mitch G.

I have just began renting a suite with the House of Rosie- and I have never had such a wonderful renting experience in my life time of renting;).
Not only is my suite amazing, well kept and affordable for me, but the renting process has been wonderful! The management team is very well organized & have made it very easy to navigate renting! They also have been tremendously kind, welcoming & helpful!
I really couldn’t have imagined a better renting experience!

Jayden M.

Stay away from this company, they will be polite at the beginning to get your dollars and then they will treat you bad. If you submit a maintenance request they will drag it for long time or just won't fix anything. They will speak to you as if you were doing something wrong for asking to fix things, they will try to intimidate you and they will try to charge you for something they shouldn't.
Currently we have a pending residential tenancy hearing against them. If people with bad experiences speak up it might change things, Finding affordable homes is already difficult, there are many people nowadays facing difficulties, so last thing you want to do is get stuck with a company like this ruining the little peace you have, as they will totally prey on you.

Ahmed D.

Bad experience with Lindsey and Chris

Very in considerate and money hungry managers

Will charge you every chance they get and not work on urgent matters that they need to attend too.

Rented a unit with storage and was not able to access the storage for an additional week, after gaining access to it it had a lock on it

They did nothing about it as I was in a rush to store their belongings in there before setting up my unit before my trip.

Near the end of my lease they had showings to do, one showing they show up and not bother calling me about the code to enter the unit as I previously got permission from them to install the smart lock.

They instead bill me a fee, with no attempt to call me and actually do their job and show the unit.

They also pushed the locksmith fee on me after waiting for them for many days to give me access to the storage unit that was included in the lease

highly don’t recommend dealing with these rude managers in anyway

Harley J. M.

Very bad experience with this company and manager Lindsay Jeans, she is rude and unprofessional, very unhinged in her correspondence, currently we are tenants in Castledale NE, they refused to fix maintenance issues, the house has critical and non critical issues, so a health inspector came and told them to do the repairs, now they are spiteful . They took over our tenancy from a previous owner and never bothered to get copies of keys for themselves in more than 1 year, so all in one day Lindsay is demanding from us to give them our key or they will change locks and charge us.
They also send people totally in a different day and time specified in their notices.
RTDS told us this is not at all right, we are wondering if the owners know how this company handles their house.
I hope anyone with similar issues documents everything and takes it to RTDS.

Viacheslav V.

Extremely Disappointing Experience with House of Rosie

I booked a viewing for an apartment on September 15th (Sunday) through their website and received a confirmation for the appointment. My pregnant wife and I rearranged all our plans for the day to make it to the scheduled viewing. However, when we arrived at the given address, we waited for 40 minutes and no one showed up.

We called their hotline, only to be told that no one works on Sundays. This was extremely frustrating and unprofessional, given that they confirmed the appointment in the first place. Later that evening, I received an automated message thanking us for visiting, which only added to the confusion and disappointment.

This was our first interaction with House of Rosie, and it left a very negative impression. It seems they do not value potential tenants and fail to respect people's time. I would advise others to be cautious and not expect much from this company. We are extremely disappointed with the lack of communication and professionalism!

Dsds31 8.

I agree with some people saying they are money grabbers! They don’t as much care about tenants they only see money! And they are stubborn with whatever they do! I would not recommend them. Worst ever! If you want to have peace of mind don’t rent with them please!

C T.

I have had such great service through the whole process. These guys have been so kind and helpful. I just love my new home.