LandLord Property & Rental Management Inc. - Toronto, Ontario

Dan K.

I have been dealing with Landlord for many years now and I keep going back to them. I have a rental property in the city and they have been placing tenants without fail cycle after cycle. I have not lost a day of rent via vacancies or missed payments from tenants. They have found me qualified tenants with solid financial histories and they take care of all of the leg work so I don't have to. Personally dealing with Brian Reid-Moran has continued to be an absolute pleasure. Whenever a tenant gives notice to vacate he is ALWAYS my first call and he has never let me down. I highly recommend.

Ian F.

We’ve had our rental property managed by Brian, Innah, and the team at LandLord Property & Rental Management for some time now, and they have been absolutely fantastic. Their professionalism, communication, and attention to detail have made the entire experience seamless and stress-free. They take care of everything beautifully, and it’s clear they truly care about both the property and the tenants. Highly recommended!

Ernie S.

We used Landlord Property Management to manage our rental property for almost 8 years This company took care of everything from screening tenants to ensuring that the property was taken care of. They were very professional when dealing with us as landlords as well as respectful to our tenants.
Always quick to respond and to rectify any issues that came up .
We had so much confidence in this company that we used them to list our property once we decided to sell.
Cannot thank Trevor Valade enough for his professionalism and hard work both on the management side and as our listing agent.
Highly recommend Landlord Property Management.

Vesta K.

The company and operations manager Mr. Brian Reid-Moran was referred to me by a family friend, and over the past year I have received excellent service and advice regarding my apartment rental and tenant search. Mr. Reid-Moran is responsive, experienced, and patient with my questions, and has been nothing but helpful. I would absolutely recommend this company and Mr. Reid-Moran in any future endeavours regarding property sale, renting or management.

Penny P.

I’ve worked with Brian and his team for many years. They’re very patient and diligent in finding us the best tenants. He and his team are very knowledgeable, dedicated, thorough and are always very responsive, with any questions and concerns I may have.

Ralph P.

I’d just like to say that since we started using the Landlord Property and Rental Management company over the last decade, we’ve had no issue with rent collection and all maintenance issues have been resolved swiftly and satisfactory. I look forward to another decade of great service.

Rachel G.

Do yourself a favour and do not rent a unit if this company is in charge. We moved into a completely renovated unit and before moving in I inquired about the inspection, no response about who does the inspection only to later find out it’s the account manager who does the inspection who has little to no qualifications to be inspecting an apartment. When we arrived to the apartment our back patio door handle was not even put on properly and was practically falling off, our back door to our unit was also missing the door latch plate (which if someone tried to break in they would be able to with enough force), the front door to the entire building was cracked, radiator pipe covers were dangling on the pipes and not screwed in, a shelving unit in our entry way was not screwed in, removal of previous tenants items from the deck were not removed even though it was CONFIRMED everything would be removed and a curtain rod was installed in the kitchen that prevented us from using our cabinets. Furthermore here is a list of issues that have occurred with little to no resolution and if there was a resolution it was because of my partner and I’s persistence, otherwise they would have went unnoticed, and these are only some of the problems there are many more not listed.

1. I arrive at the office to pick up our second key to find a male employee who has no idea what I’m talking about. Then when I explain what keys I’m picking up he does not even know which are the right keys to our specific unit, luckily I had a photo and show it to him and he says to me the extra key is not here and the contractor actually has it. Later I find out the contractor entered our apartment without our knowledge at 7am - unacceptable as this was not the time frame agreed on.
2.A/C units were newly installed. Account manager had no idea they weren’t FULLY installed until I made her aware of it – again not communicated to us on move in. I reached out in March and she said they will be fully installed at a later date around mid-April. April passes and there is radio silence, in May we have to reach out to the account manager to sort out installation. End of May the HVAC tech comes and sets up the A/C, my partner and I are relieve and hopeful that this is the end of our issues but shockingly enough, its not. The A/C units then start leaking inside all over the walls and on the floors.
3.Heating in the stairway to our unit in the front and back door are left on 24/7 and they are BLASTING hot. The temperature in our apartment has reached over 30 degree Celsius and no one at this company seems to care. I don’t know ANYONE who runs their heat that high in the summer but we have been asking to sort this out since March and the heat still blasts and it is June now. The temperatures in the stairwell get to 35 degrees Celsius and I can only assume in the summer it will get hotter. Every time we ask about this our account manager just gives us a run around. Maybe the actual account managers should come to the apartments to see the actual problem, because clearly they aren’t getting the idea.

I’m really disappointed with how this property management company has conducted themselves which is a shame because I really like our apartment. It’s also a shame because our account manager is professional and kind but the lack of urgency and common sense at this point has become unbearable. We pay a hefty amount for our apartment and I expect with the price we are paying for things to be done in a timely manner which they are not, I also was not expecting a half-assed job on the renovations. It’s also unacceptable that we are paying this premium price for our apartment and cannot use certain items that are listed on our lease, for all the problems we’ve had the least they could have done was offer a rent reduction for one month

Ian M.

Rented two commercial units in same building managed by them, account manager Jackie incredibly unresponsive and borderline rude at times, they are only available 9-5 Monday to Fri (as if all tenants are offices and not say, customer facing and open evenings and weekends), had multiple issues w heating and leaking ceiling and basically went unresolved for almost a month . Their “emergency” line refused to come out to look into a leak preventing us from running our business over a weekend. It’s a shame because I like the actual landlord a lot, but this company is a joke and completely useless at actually managing properties or tenants needs.