Olympus Properties Group - Belleville, Ontario

Maggi B.

Professional, patient and detail oriented. Christina helped us find our perfect new home. We recently moved back to Canada and it was stressful starting again. Christina was knowledgeable and consistently patient. She went above and beyond to show us our new home and ensure we had everything we needed.

Andrew

I'm a tenant in a home that is taken care of by Olympus and have generally had a great experiences with them. More specifically Jesse has done a great job taking care of all our maintenance needs. Prompt replies and great in-person dealings.

Christina also did a wonderful job communicating our initial needs and interest to the LL in our early conversations. She was a pleasure to work with.

Their other tenant facing staff have also been very prompt to deal with issues and communicated well to the properties LL.

My only small gripes are with the quality of the third party services that they employ like the online tenant portal (Rent Cafe) and the vetting service (Single Key).

I find Rent Cafe to be very buggy and difficult to navigate, setting up auto payments was quite annoying and creating service tickets fails most of the time, there is also no copy of the service ticket emailed to the tenant when a ticket is created or updated. This is a bit of a non-issue though considering Olympus's staff are always available to contact directly via email or phone. Previously I have used services like Buildium - also not perfect but I found it to be built much better.

Single Key is very well built (and Canadian owned) however from a security perspective I would have preferred sending my info directly to the company / landlord since third party companies tend to save data on their servers and keep it until users make a fuss. After two email chains they did remove all my private data from their servers but I would have preferred not to have spent additional time going after them to delete it.

Overall, great experience with Olympus' team and very happy that our landlord decided to choose them to manage our leased residence.

Jessica L.

I’ve had the pleasure of working with the Olympus team for a few months now, and I can confidently say they have been a tremendous asset in managing my property. What truly sets them apart is their patience, professionalism, and consistent attention to detail—especially when dealing with my particular tenants.

They handle every concern, no matter how minor or repetitive, with grace and efficiency, ensuring tenant satisfaction while also protecting my interests as a landlord. Communication is always prompt and clear, and maintenance issues are addressed swiftly. I never have to worry about follow-ups or unresolved matters.

Highly recommend!

Teresa G.

I had a great experience with all the staff at Olympus property management, particularly Matt and Christina! Great service, professional, courteous, friendly and knowledgeable. The apartment was rented in a timely matter and they took care of all the paperwork! A great help for landlords!

j D.

I have been renting an apartment at a property managed by Olympus Property Management in Belleville for over a year and they are wonderful to deal with. They always reply to my inquiries quickly, the property is well maintained, and the app they use to submit maintenance requests and rent payments is easy to use.

Helen has been wonderful and is very responsive, she always gets back to me about my questions or issues quickly and I’ve never had any problems with the company. 10/10, easiest people to rent from.

Zoe W.

I've had a fantastic experience working with Matt and his team as property managers. They are exceptionally organized, consistently timely in their communication, and proactive in maintaining the property to a high standard. It's been a huge relief knowing everything is handled efficiently and professionally. I would highly recommend them to any landlord looking for a reliable and responsive property management team.

Krista J.

Treated horribly by this company. Brought my concerns up to the apparent owners and administrators of this company and got nothing but lip service. Honesty and transparency will get you nowhere if they decide they don’t like you. I very much hope that this team gets the tenants they deserve, truly. And yes, be extremely careful about the information that you’ve given them. I will be reaching out to the BBB, the CMRAO. Additionally, we have submitted a claim for this company to be added to the Consumer Beware List of Ontario. They’ve turned our lives upside down in the last few weeks. Very cruel and unfair.

Charles S.

Beware of Olympus Property Management.
In the application system they do a deep credit check like a application for a credit card. But that not all…
In very small print you give them access to your facebook, instagram, Twitter X, and more. So they can check your media. This should be illegal.
Don’t get me wrong I have applied for many Rental in my life. Never have anybody ask me what they do.

When I applied in the past you bring your documents in and give them to the management company.
But this is wired they want you to summit the info of your documents online thats not secure.
Even picture of document not in a secure format.

Beware of Olympus Property Management.