Regional Kitchens - Cambridge, Ontario

grant seftel

From beginning to end it was perfect, My wife and I wanted a clean , sleek look for our kitchen renovation, the renderings offered showed exactly how thing were going to look to a T. The team of Robert and office manager Amanda guided us through every step. Plumber and electrical was all coordinated on our schedules... the kitchen cabinetry was very high quality and was very pleased in overall look... install ran very smooth with Robert and the team... professional and courteous... install took just under 3 days and counter top guys followed next day after cabinet install for site measure. All went smooth with the countertop guys .. 5 star review from start to finish

Robert White

Regional Kitchen produced some beautiful and well built custom bathroom cabinets for my DIY bathroom renovation. Robert and Amanda were great to work with and added some much appreciated insight into the designing and installation of the cabinets. I was very pleased with the service.

Robert Bolton

Perfect results! Called and was called back within 5 minutes.
Told them what I wanted. They came out, measured everything, We gave them colour's and counter top suggestions.
A day later, the quote, along with pictures, and best of all, a very competitive price was presented that evening.
It was completed on time, and we have never been happier.
Our thanks to Amanda and her team for a job well done.

Dave Stephenson

Amanda and Robert were great to work with. Professional and accommodating. Thanks for the beautiful kitchen team!

Nishu Verma

Working with these guys was really a fantastic experience. I just went randomly to their showroom and was immediately impressed. Very friendly service and the designs were just what we wanted.

The job was cpled in the time frame they promised and my kitchen is exactky looked the rendering provided. I couldn't be more happy.

I got my kitchen's whole new rebirth. You know what's more important, the feel of the family which you get from these guys was very comforting.

Go for it! You will definitely not regret it.

Aileen McCabe-Ryman

My first red flag should have been that when I asked for the estimate to be broken down so I could see where I was spending money, they refused. My kitchen was supposed to start mid-October, they don't show up for another month, mid-November. No explanation from them and I have an unusable kitchen. Sometimes it would take Amanda a week to get back to me. Amanda then tells me that I have to contact the electrician THEY hired. Which ended up costing me an additional $2,500. because apparently Robert is not aware of electrical or plumbing "code" or the order in which things need to be done. Robert had the sub-floor before the electrician did what he needed to do. The electrician was not happy, and mentioned that he had worked with Robert in the past and it is always messy. FINALLY, cabinets are going in, end of November. Beginning of December, Robert and Blake come to install my shelves. Robert is like a bull in a china shop, scratched my wall. Blake says "slow down, you're scratching the wall". Robert responds with "They can re-paint". Really? Almost mid-December, my countertop goes in. Installers damaged it by putting acetone on it, the counter is quartz, never supposed to use acetone. Robert says they can buff it. No you can't. We are now at the end of January, countertop still damaged. We are now at the beginning of February and still going back and forth with Amanda about this damaged countertop. Beginning of March comes and goes, Keep in mind, Regional Kitchen has been paid if FULL, months ago. Now mid-March, not only am I still dealing with this damaged countertop, I've paid almost $60,000. My mom is in hospital and passes away beginning of April. Middle of April Amanda gets Rockland Granite and Quartz from Woodstock involved. Alex from Rockland Granite and Quartz comes to measure for new countertop. He used some sort of laser, no measuring tape in sight. First mistake. The original price I was quoted for countertop was $4,500. it then went to $5,300. First installers damage original counter. Amanda then suggested that I go to Rockland and speak to Jasmine, who then shows me a different stone. Amanda tells me the different stone would cost me an additional $1,500. So I asked Amanda to show me the quotes she received from Rockland for both stones so I could see the difference in price. Amanda refused to provide quotes. I called Rockland and spoke to Jasmine regarding the price difference, her response to me was I was not the customer, Amanda was, therefore, she could not give me prices. But she did say that the price difference was no where near $1,500. Which is exactly what I suspected. Alex then came back to measure one part that he missed, I was explaining to him about this price discrepancy. He started to laugh and said the difference "might" be $700. maximum. So if you see Amanda's pattern . . . she keeps going up an additional $800. We are now beginning of May, countertops still not replaced and Amanda is getting major attitude because I've caught her in a lie and she's trying to spin it around on Jasmine from Rockland. End of May, beginning of June Rockland replaces countertops and low and behold doesn't Alex from Rockland wipe the entire countertop surface with acetone and damage the entire thing. Now nobody will take responsibility. Blake from Regional tries to tell me that they have to wipe it with acetone to get the "oil" that protects it during transport. I called Lucent, who is the manufacturer. There is no "oil" put on the stone, and you are NEVER to use acetone on quartz. Months and months and months of nothing but hassle. Regional Kitchen offers me $2,200 and wanted me to sign something saying I will not speak of their company. They need the $2,200 more than I do and if I can save someone from the stress of dealing with this company, that is worth a lot more than $2,200 to me. There is soo much more to this nightmare.

Ryan T

Had a very large entry way organizer built and installed and it exceeded our expectations. They are very professional, and do great work! Would highly recommend for any project.

Ciro Artiga

Had an amazing experience! The team was very knowledgeable, professional and patient. I highly recommend them!!!