Rent A Bin Disposal Inc - Guelph, Ontario

Captain K.

Driver hit my car with a bin and didn't bother leaving any information. "Apparently" they left information with a contractor working at my apartment, but I've yet to see or talk to this contractor. They made it seem like it was impossible to knock on 4 doors to see what unit I was in. Had my neighbor tell me about it and he sent me pictures. Had to call the company to get the driver. After talking to the driver, all he had was excuses and didn't seem apologetic. Completely unprofessional.

There's even a picture of him and the contractor checking the damage on my car, but couldn't come tell me about it. Absolutely useless.

This makes me wonder how many other vehicles they've damaged without saying a word.

Edit: $2000 worth is damage done to a car with less than 15000km. If you want to make this right, you can pay me for the loss of value on the vehicle, and I'll take this review down.
If you're reading this review, the company has made no effort to make it right.

Maximilian L.

Bin was delivered, placed in the right spot and picked up on time. Final price matched the quote. The driver did a great job protecting my driveway by putting wood under the bin in the front and back. Their staff on the phone and driver were very friendly and professional. I will book with them again next time.

Lesley F.

Such an easy and hassle free experience. They were prompt, responsive, friendly to our inquiries and the cost was very reasonable. We wouldn’t hesitate to use this company again in future.

Luke B.

THis company has had a bin on the sidewalk for 51 hours (so far).
The bin is a danger to anyone walking down the sidewalk.
They left it there on HAlloween. When excited kids and intoxicated adults are walking along the sidewalks in mass.
It's protrusions are perfect for causing a child a serious head injury, and obvious tripping hazards to anyone. And blocking the sidewalk for walkers and wheelchairs.
It was there for 29 hours, so we called the company. They did not move it. They still haven't moved it. Even the Bylaw office called them, and they still haven't moved it.

This irresponsibility is unacceptable.

*UPDATE* it was moved after 70hrs. Within a day of posting a review. Funny how they only cared when their rep was on the line, but did nothing abo0t it before that... wonder what that's abo0t?

Lucas B.

Rent A Bin has been a pleasure working with, they have great customer service and great rates. I have used them a couple times and every time seems to be great experience; very quick pickup and drop off, pricing come back quick, and they are very reliable around changing schedules. I will continue to use them going forward and strongly recommend them.

Heather W.

Great service! Delivery was so quick and picked up on the same day I called. Fair pricing!

Daniella M.

Rent a Bin is awesome to work with! We have used them for our home and business, and would recommend them to anyone!!

Tracey C.

Rent A Bin scores 5 stars across the board!
They recommended a 40 yard bin and it was perfect for the job. I had checked around locally and Rent A Bin was the most cost effective. I spoke to real live people right off the bat. I didn’t have to leave messages or wait for people to get back to me. The tipping fee was in line with other companies.
I spoke with Nick through the whole process, he has people skills!
Mike delivered the bin and his biggest concern was that the customer was happy! He had a great sense of humour and was a pleasure dealing with. I didn’t have to deal with the fellow who picked up the bin but he arrived within 2 hours after I called to say we were ready for pick up.
The thing that stands out the most is the way this company treats their customers. I have NO complaints. They were polite, knowledgeable and know their business!
I highly recommend this company and will use them again in the future if needed!