Rogers - Camrose, Alberta

Mohammed B.

Outstanding Service at Rogers Camrose!

I recently signed up for an internet plan at Rogers Camrose, and I couldn’t be happier with the experience! From the moment I walked in, the staff were welcoming, knowledgeable, and eager to assist. They took the time to explain all the available options and helped me choose a plan that perfectly suited my needs and budget.

The installation process was quick and seamless, and the internet connection has been consistently fast and reliable. It’s been a game-changer for both work and entertainment at home.

What truly sets Rogers Camrose apart is their exceptional customer service. Any questions I’ve had have been answered promptly and professionally, making me feel valued as a customer.

If you’re looking for top-notch internet services paired with amazing support, I highly recommend Rogers Camrose. They go above and beyond to deliver the best experience!
Thank you 🙏

Norma S.

Just got back, Heather and her associate were Amazing! They introduced me into a new Canada-USA-MEXICO Plan that is just perfect for me and all of you winter travellers, summer too! And the price was the same as I was already paying except MEXICO was added, how good is that! They both are super friendly, courteous, and tremendously helpful! The locked door is not a problem, there is a lot of pricey products inside!!! Keep up the good work ladies!

Linda P.

I've been a Rogers customer for several years. My experience at the Camrose store has always been excellent. The staff is very friendly, knowledgeable and efficient. Any tech support I needed was always given clearly, effectively, and quickly. The customer service has been wonderful. New devices and plan changes are always well explained. The store security has never been a problem. It actually made me feel safer because I don't want to be a bystander in store during a robbery. Having an intercom and letting customers in is a great idea. Communication outlet robberies are a very serious issue. I'm happy that Rogers Corporation cares enough about their staff to do everything possible to ensure their safety. I highly recommend Rogers, especially the Camrose and Grande Prairies stores.

Candace W.

Excellent small town service! Very friendly and out going staff! So glad Rogers now has satellite service! I switched over from Telus and don’t regret! The store is save and secure when you enter so you don’t have to worry about being mugged! Can’t be to safe in this economy! Heather is amazing!😎

Nash B.

Was charged hundreds of extra dollars over a few months for long distance calls. Did not realize this was in my bill, and when I asked for some grace for my mistake I was asked repeatedly if I read the fine print. Was repeatedly asked if I wanted to add extra stuff to my bill, while there to discuss lowering my bill. Condescending, spoken to as if everyone reads every term and condition of everything. An honest mistake on my part, but the lack of help for someone who has spent thousands of dollars at their business is ridiculous. The only help I could actually get was "take this number and phone somewhere else".

Cannot wait to cancel all lines and move somewhere else. Don't bother with this place.

Donald H.

I had an awesome experience at this store! The customer service was excellent and everything was explained very carefully. I got a new phone and updated my package to save me even more money! I will definitely be back!!

Kirkland P.

Heather is amazing! Literally only go to see her when I need to deal with anything related to my Rogers. She has great knowledge on all the phones and accessories. Aswell she will always go above and beyond for you to get you the best deal she can. 100% recommend to go in and see her and her team for all your wireless needs.

Teresa K.

Roger’s in Camrose has the best service hands down. They answer all my questions and fix any problems I have. I have always received excellent service from Ben ,and Heather. Thank you for always being patient, caring and helpful.